How often do you let your time get chewed up by others? Now you don’t consciously set out to let people waste your time, however without realising it you are probably allowing it to happen.
One of my clients, John, recently hired a new team member. At his previous workplace, Barry had a boss who always had his door open and let the staff wander in. Barry’s boss liked to have an ‘open door’ to show that he was accessible to his team. That sounds very noble but the reality is, that Barry’s ex boss would get very little done for himself as he was constantly letting others interrupt him.
Recently I received a frantic call from a business owner who said one of his key empty cubicles people resigned in the last week (he only has 5 employees). To keep the business afloat he has to work all hours of the day and night to keep up with the work, until he can resolve this situation.
Mary and Ken own a plumbing business employing 9 other people. They used to always complain about how irresponsible their ‘boys’ were. They wouldn’t consistently fill in the correct paperwork . This caused many hours to be wasted by the two office girls and created issues on-site due to basic carelessness.
It was obvious that both Mary and Ken were ‘too busy’ that they overlooked the basics with their people. They did not communicate with them, hold regular meetings to discuss what was working well and how they can improve and there was no recognition and reward program.
I recently met up with a friend of mine who was telling me how little time he had working on his business due to the people problems he was constantly experiencing. He always complains to me that if he could run his business on his own, he would. Unfortunately this is not a reality so he constantly wastes at least 50% of his working week trying to overcome staff issues.
The problem with Gary is that he’s a ‘know it all’.He likes to do things his own way and believes that having been in business for 15 years, he knows all about recruitment and keeping people who will be valuable assets and contribute to his bottom-line.