The no. 1 asset in any business is it’s people, yet when work with my clients generally that is their no.1 headache, apart from not having enough time and money!

Mary and Ken own a plumbing business employing 9 other people. They used to always complain about how irresponsible their ‘boys’ were. Not filling in the correct paperwork which caused many hours to be wasted by the two office girls and issues on-site due to basic carelessness.

When do you usually hear from your insurance agent? Usually when the premium is due or when your direct debit bounces…and that’s the phone call I received this week.

Do you think he could make a note in his diary to ring me (or get one of his assistants to call) to see how my business is going and let me know about other insurance, which could interest me? That would blow me away. Chances are there is some insurance I may need but don’t even know I need it!

Have you noticed how different the opposite sex is? (and I don’t mean physically different).

You’ll find women talk, talk, talk and men tend to say as little as possible (that’s probably because they can’t get a word in if they are talking to a woman).

Although I am a woman, I must say that being in a group of women talking incessantly, drives me crazy.

I attended a Businesswomen’s Event this year where there were at least 100 women in attendance. The constant noise was deafening! There were a few guys there and I don’t know how they could stand it.