Before you start complaining that your team are causing you headaches and not performing the way you want, take a look at yourself first.

Gary who runs a plumbing business has 5 staff. He was always complaining that they were lazy, didn’t use their initiative and would take advantage of him.

We had Gary fill in our ‘Productivity and Leadership Profile’. This process allows each team member to anonymously answer questions about how they see Gary in many areas including his leadership abilities, communication, organisation, etc. The process also allows Gary to answer the same questions on how he sees himself.

Attended my son’s first rugby league match earlier in the year.

What a difference having the right coach makes.

Last year the coach lacked people skills and basically barked commands at the boys… no wonder they didn’t listen and many left the team.

This year is the complete opposite. Trent is playing at a new club and the coach is encouraging, fair and talks to these boys with respect. The contrast is like chalk and cheese. The coach has attracted top players who have been state representatives who have joined. I wonder why?

I referred a friend of mine to one of my clients as she had the expertise required to help this client with the nuts and bolts of her retail store. My friend visited the store and made suggestions to the owner on how she could improve the day-day running of the store, the layout, stock, staff etc.

The owner was very new to the business world so coaching had been very valuable for her. Unfortunately she is surrounded by people who are not experienced in business and are very closed to new ideas.