Following-up is such a simple thing to do yet most business owners and entrepreneurs just can’t get it right.

The Productivity and Profit Homestudy System. Some time ago I used the services of a mortgage broker who in the first instance was very prompt and appeared very efficient.  He was referred to me by someone else I knew who had raved about him because he was so knowledgeable and could get the right type of deal across the line. Unfortunately, being knowledgeable about your products and services isn’t enough to get repeat business or have others successfully refer you.

I recently met up with a friend of mine who was telling me how little time he had working on his business due to the people problems he was constantly experiencing. He always complains to me that if he could run his business on his own, he would. Unfortunately this is not a reality so he constantly wastes at least 50% of his working week trying to overcome staff issues.

The problem with Gary is that he’s a ‘know it all’.He likes to do things his own way and believes that having been in business for 15 years, he knows all about recruitment and keeping people who will be valuable assets and contribute to his bottom-line.