The Secret to Keeping Good People
Recently I received a frantic call from a business owner who said one of his key empty cubicles people resigned in the last week (he only has 5 employees). To keep the business afloat he has to work all hours of the day and night to keep up with the work, until he can resolve this situation.
After questioning him, he knew this wasn’t a situation that happened ‘out of the blue’. The warning signs had been there for months that this person wasn’t going to work out. Because he was ‘too busy’ and also didn’t know how to change the situation, he buried his head and hoped that somehow the situation would rectify 
itself. He had considered getting coaching months ago but it wasn’t until the ’s..t had hit the fan’ did he decide to contact me.
So here’s ‘the secret’…
You have to make time to look after your people. This includes regular communication, appraisals, training and developing them. None of this ‘just happens’. If you’re one of those people who believes because they know what they’re doing you don’t have to ‘do’ anything’, think again.
People want reward and recognition regularly. Most want to learn and grow…and if they don’t, then get rid of them. You want people who are an asset to your business, not a liability. Be careful spending all your time with the non-performers, those staff members who constantly need your attention to get the job done. ‘Good’ people still require a pat on the back too.
The Final Word
Even when business is doing well, avoid complacency. In fact this is the ideal time to look at how you can do things even better. Life is a continual cycle of highs and lows. One minute everything can be going well and the next everything can start to crumble. When you’re organised, you experience more highs for longer and can overcome the lows quicker and easier.
To find out more about ways to organize your time, your systems and your people so you have a business that is run effectively, is much more profitable than it is now and still enjoy time off, get yourself a copy of the proven Productivity and Profit Home Study System.
It’s the proven system I’ve used for years with my personal coaching clients and it will work for you too.
About the Author: 
Lorraine Pirihi, The Productivity Queen, is Australia’s leading Productivity Specialist and creator of “The Productivity and Profit System TM” the complete one-on-one training program for solopreneurs and small businesses that shows business owners exactly how to work less and earn more! To receive your F.R.E.E. CD & Report “3 Steps to Dramatically Reducing Your Workload and Stress While Maximising Your Profit$! ($77 value) go to www.productivityqueen.com.
December 12th, 2010 at 5:05 am
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